Lowe’s has announced a realignment of its leadership team to “more sharply focus the company on strategies to create and deliver seamless customer experiences.” Seamless retail across the brick and mortar and digital channels is a major focus of the retailer’s strategy. The retailer moved its executives into two teams: the Customer Experience organization, which […]
Costco.com already sells about $2 billion worth of goods, but it lags far behind Amazon and Wal-Mart in online sales. The Issaquah-based chain plans to introduce new mobile apps this month in an effort to significantly expand its online business. It’s a curiosity of how the Internet works that a shopper using a search engine […]
Home Depot has opened a 211,000-sq.-ft. “superstore” in Anaheim Hills, Calif., which it describes as “almost twice the size of [a] regular Home Depot.” The unit, situated in an affluent area of Orange County, is an existing store that was remodeled. Among the changes are: • Expanded bath fixture showroom, including a “shower gallery;” • […]
After trailing larger rival Home Depot Inc (HD.N) in same-store sales for 11 straight quarters, Lowe’s is now investing in everything from in-store technology to its online business to win back shoppers from the industry leader. “We recognized that a lot of our ills aren’t just housing-related or macro-related, just some things we needed to […]
Maybe you’ve never pondered what a weird business Costco is, when you’re navigating your boat-like cart toward a gallon tub of mayonnaise in one of its crowded, cavernous warehouses. But CNBC did. (As reported by SeattlePI.com) Read the article
Stock in Orchard Supply Hardware Corp. will be distributed on Friday to Sears Holdings Corp. shareholders as the venerable chain becomes independent once more. Regular trading will begin Tuesday in the Class A common stock and Series A preferred stock shares of Orchard, an 89-store retail hardware chain based in San Jose, which […]
In a move that reflects the increased importance of online shopping in the home-improvement market, Mooresville-based Lowe’s Inc. announced Thursday it has purchased ATG Stores, an online retailer of home improvement and lifestyle products. The Kirkland, Wash.-based ATG has more than 500 websites offering 3.5 million products from more than 3,300 name-brand manufacturers. It also […]
Here’s the compelling math behind The Home Depot’s effort to embrace the pro customer: Pros account for 4% of total Home Depot customers and 30% of total Home Depot sales. Clearly, these are customers that the world’s largest home improvement retailer wants to impress. The Home Depot has known for years the importance of its […]
A major reason Jim Sinegal is retiring as CEO of Costco Wholesale on New Year’s Eve, one day before he turns 76, is his complete faith in his successor, Craig Jelinek. “He understands this business backwards,” Sinegal said. “He understands it better than I do. He’s hardworking, he’s intelligent, he’s well-liked, he’s respected, he’s fair […]
On New Year’s Eve, Costco Wholesale co-founder Jim Sinegal will step down as CEO. He will hand off the job he loves and his open-walled office to Craig Jelinek, a veteran Costco executive whom Sinegal considers “almost a founder.” He will turn 76 on New Year’s Day and stay for a yearlong transition before retiring […]